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Pro Carrier Claims

Our claims procedure is designed to make the process transparent.

Please follow the outlined steps below and email all enquiries to

Our claims procedure

  1. Notify
    Submit your claim to including images and documents within 7 days of delivery date (the sooner the better)
  2. Review
    After reviewing the evidence, you will recieve a claims form or request for further information within 2 days
  3. Return Form
    Return your completed claims form to us within 5 days
  4. Processing
    Assuming all conditions have been met, we can now process your claim and will issue payment

Pro Carrier

Get in touch

Our friendly customer service team are on hand to help with any queries you may have.

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